PRIVACY POLICY

Introduction

PickleX (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility or use our website at picklexmn.com.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and billing information when you make a reservation, purchase a membership, or sign up for events.
• Booking Information: Court reservations, open play sessions, clinic registrations, and event participation.
• Usage Data: Information about how you use our website, including pages visited and time spent on pages.
• Communications: When you contact us via email, phone, or contact forms.

How We Use Your Information

We use the information we collect to:

• Process reservations and membership purchases
• Send booking confirmations and reminders
• Communicate about events, promotions, and facility updates
• Improve our website and services
• Respond to your inquiries and support requests
• Comply with legal obligations

Third-Party Services

We use Court Reserve for online booking and scheduling. When you make a reservation, your information is processed through their platform. We encourage you to review Court Reserve's privacy policy. We also use analytics services to understand website usage patterns.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.